Hello how are you ?

Dec 31, 2008

New Year Greetings!

We at BMI Research Malaysia & BMI Research Indonesia want to wish you and your loved ones a Happy New Year.

Thank you for the fantastic year and we look forward to a great 2009!

Dec 19, 2008

Hear Ye! Hear Ye!

Just the other day, a friend complained about her employee’s misconduct. She then tried to explain the negative impact it had on the company, but her employee just walked out of work. She wondered, “Why are people so hard to deal with?

In most cases, one would side her friend. Yet, after hearing her complains, I could not. Subsequently, I asked her directly: “Do you really listen to your employee?

In reality, no one can deny that employees are one of our most important assets. You can actually find out information that will help you succeed when you actively listen to your employees.

As an employer, it’s advisable to make yourself more approachable, and eventually you would get the information from the horse’s mouth. Be more than an employer. Get to know them. Don’t overlook the employee’s perspective. An approachable manner would encourage honest and open communication between management and employees.

Also, be prepared for what you want to discuss as well. Open up your mind to what they can offer, and then let them loose with their proposals. Determine what their goals are with the company. You and your company have to be a part of their plans to reach those goals, and you have to help them achieve that.

In addition, listen to the concerns of your employees. Discuss with your employee how to make changes in the way certain procedures are handled. Guide your employees instead of instruct them. Explain to them how their jobs relate to other department and to the business as a whole. And, it’s necessary to empower, train, motivate and praise your employees.

Lastly, it doesn’t make sense to spend all that time and effort to employ the best people for your company if you’re going to ignore their input. Therefore, listen up!

Oh-ya, hopefully, my friend will start listening to her employees!

Dec 4, 2008

Stop Frowning!

Financial crisis.





The use of such words have been attracting much attention lately. Current economic situation is not only challenging to your cash flow, but worse still it makes your company fragile!

So, as a boss, what do you do?

Do you begin worry to a point where your lack of confidence is written all over you when you’re interacting with your employees, customers, suppliers and investors?

Of course you shouldn’t!

First of all, simply stop worrying. Worry is not thinking! Worry blocks your mind from thinking rationally, and solving the problems effectively. The more optimistic you are about it the better, as your employees, customers, suppliers and investors will sense your apprehension. This takes a lot of “self-strength”, yet just think and act like a winner – and you will truly be amazed at the results.

At this time of crisis, in fact, you have to be a leader, not just a boss. Don’t boss around, but be the type of person people look up to. Everyone, particularly your employees, will seek for your guidance, confidence, reassurance and inspiration. Your positive attitude and actions will create equal positive reactions. Everyone will have more confidence, be more supportive, and eventually more productive.

Therefore, stop the frowning now.

(That shouldn’t be difficult, right?